Alarm Company

Emergency response is vital for any alarm company. Whether your company monitors building security or network security; Personalized Communications state-of-the-art technology and experienced agents are here 24 hours a day, 7 days a week.

We receive alarms ranging from elevator alarms to server problems to home/building security.

Our call center agents can intercept automated alarms and dispatch per your instructions. Automated alarms include immediate call notifications and email alerts received within our call center software.

Live Agent 24/7

Don’t rely on an automated email or text message to wake up your on call team. Our agents are available 24/7 to confirm the alarm will be taken care of.

Emergency Dispatch

For alarms that meet your criteria, our trained dispatchers will follow your account protocol to ensure follow through for every alert received by our call center. You can choose to receive text notification with follow up or have us call you direct by phone.

Web On Call Schedule

Schedule ahead or make changes. Our on call scheduling software can be accessed anywhere there is internet access to make last minute changes to your after hours on call personnel.