Blog2017-02-09T01:30:24+00:00
1108, 2022

How Virtual Assistants Help Your E-Commerce Business Succeed

By |August 11th, 2022|Categories: Virtual Receptionist|Tags: , |0 Comments

As e-commerce businesses grow, the need for assistance in daily tasks has escalated. Virtual assistants are the new top trend in the labor market that is in high demand. Able to adapt to all types [...]

408, 2022

Staffing & Recruitment in a Post-Pandemic World

By |August 4th, 2022|Categories: Business Insight|Tags: , |0 Comments

Recruitment has always been a fast-changing industry facing many challenges, like adapting to new recruiting methods. Underpaid employees, unsatisfied employers - everyone was waiting for an extraordinary chance to set things straight.  And then the [...]

2107, 2022

Tips to Improve Patient Scheduling

By |July 21st, 2022|Categories: Answering Service|Tags: , |0 Comments

According to a patient survey, 60% of respondents have looked for a different provider to schedule an appointment sooner. You want to meet your patients' urgent needs, yet even booking every call has its drawbacks. [...]

1407, 2022

Best Practices for Handling Emergency Calls

By |July 14th, 2022|Categories: Emergency Services|Tags: , |0 Comments

More than 209 million emergency calls were directed to 911 alone in 2020. This is why hiring people who work well in panic situations in their emergency sector is imperative. But having a calm personality [...]

707, 2022

Top Business Problems Solved by a Virtual Receptionist

By |July 7th, 2022|Categories: Virtual Receptionist|Tags: , |0 Comments

There are over 950,000 desk receptionists all over the US, proving that it’s nearly impossible to run a business without one - but the truth is there really isn’t always a need for full-time service. [...]

2306, 2022

Why It’s Important to Measure Customer Satisfaction

By |June 23rd, 2022|Categories: Customer Support, Quality Assurance|Tags: , |0 Comments

Companies that excel and focus on customer experience grow revenues by 4% to 8% above their market. That’s why monitoring and maintaining customer satisfaction are essential ingredients for a company’s success. This article will discuss [...]

1606, 2022

6 Reasons to Outsource Employee Background Screening

By |June 16th, 2022|Categories: Business Insight|Tags: |0 Comments

Every day, U.S. businesses encounter approximately 2,500 internal security breaches. Hiring the wrong person may cost you thousands of dollars. You can minimize the risk with employee background screening. However, not all businesses have access [...]

906, 2022

5 Telling Reasons People Hire Virtual Receptionists

By |June 9th, 2022|Categories: Virtual Receptionist|Tags: , |0 Comments

Trying to lead a successful career or grow your business always comes with both perks and challenges. While growth promises more opportunities and better earning potential, the number of responsibilities also increases. It may even [...]

1905, 2022

How to Effectively Manage a Sales Surge

By |May 19th, 2022|Categories: Business Insight|Tags: , |0 Comments

A beauty guru on TikTok exclaiming about a new holy grail concealer. A model posting an Instagram story about their favorite vegan burger place. A celebrity is pictured with a cute hoodie from a startup [...]

1205, 2022

What to Include in Your Call Screening Script

By |May 12th, 2022|Categories: Call Center, Customer Support|Tags: , |0 Comments

For 96% of consumers, customer service quality is critical in choosing which brand they’re loyal to. To keep up in a competitive environment, you need to provide callers with positive experiences. One way to improve [...]

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