When it comes to product or service inquiries, customers and business owners often have different perspectives. Clients want fast answers, whether they’re calling their computer salesmen or technicians during the day or inquiring about a health emergency to their doctor in the middle of the night. Customers expect answers to their inquiries within 30 minutes. But [...]
You need a vacation. And it is perfect timing with the holiday season unfurling all around us, but just because you’re on vacation that doesn’t mean your business has to stop too! With Personalized Communications, your virtual receptionist can handle all calls, questions, and communications with your customers - even as you unplug on your vacation. [...]
Many Houston, San Antonio, and Dallas businesses experience a sharp increase in calls and contacts at specific times in the year. For these businesses, trying to deal with this rise in calls can result in a lot of strain for in-office workers or in-store employees who are still trying to help customers. One way you can [...]
Many companies have moved to remote work due to COVID-19 and trying to slow the spread, and though working from home may be safer for many, it can be difficult for some professions. Homes are noisy, have distractions, and with students often learning from home as well, it can be hard to be on the phone [...]
With a personalized doctor’s answering service, your medical office will never miss a call again. And this translates into more clients, more appointments, and more revenue! Guarantee your clients and callers receive the best customer service when they call with their medical questions or appointment scheduling inquiries by choosing a doctor’s answering service with all the [...]
Live virtual receptionists can take away a lot of time-consuming work for your employees - like callers having simple questions about hours, directions, sales, pricing, or other general inquiries. That is why using a virtual receptionist service can be highly helpful for your business efficiencies because this leaves you time to finish your main duties and [...]
Live virtual receptionists can take away a lot of the busywork you or your employees often have to wade through. This leaves you time to finish your main duties and focus on your most important functions - like providing excellent service and products to your customers or clients! Whether you are an independent contractor who wants [...]
Live receptionist services (or a virtual receptionist) performs the same tasks as your in-house receptionist, but of course, they work remotely, or virtually. They can handle incoming calls, take messages, transfer calls, make outgoing calls, book appointments, remind clients and patients of appointments, and more! And in the era of COVID-19 when you may or may [...]
Small businesses, medium, even large businesses can greatly benefit from a business phone answering service in order to streamline processes and give employees time to get their own work done, not answering phones about directions or hours or other simple questions. And though online is growing, especially to answer questions, people still call - often. Make [...]
We believe that simple is better, and communication is key! That is why we make sure our answering service pricing is not only simple to understand, but communicated transparently. Let’s learn more about our answering service pricing and the benefits that Personalized Communications can give to you, your employees, your callers, and your business in our [...]
