Automated Answering System

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Do Callers Prefer to Talk to a Person or an Automated Answering System?

By | 2017-07-20T19:16:15+00:00 July 15th, 2017|Categories: Answering Service, Call Center|Tags: , |

In today’s mobile device driven society, one that has not changed is the desire to be able to speak to a live person instead of an automated answering system. Sure, automated systems are great when you want to find out if a payment to your account has posted or the balance in your checking account. However, [...]