Many Houston, San Antonio, and Dallas businesses experience a sharp increase in calls and contacts at specific times in the year. For these businesses, trying to deal with this rise in calls can result in a lot of strain for in-office workers or in-store employees who are still trying to help customers. One way you can [...]
24 hour answering services aren’t just for the big corporations who expect calls at all hours of the day and night. They are also helpful for businesses that don’t quite know when their calls might be needed. Or those who sometimes have calls after hours, sometimes in the mornings, throughout the day when they are too [...]
Testimonials are more than just words on a page, because testimonials aren’t a part of traditional marketing efforts. Instead, testimonials are a direct reflection of actual service and customer care. In many ways, testimonials are actually the other side of the coin from traditional marketing. Traditional marketing says ‘look how amazing my answering service or call [...]
Personalized Communications has served a variety of clients, industries, and businesses since 1975 - that’s over 45 years! And we plan on serving you for another 45. We are your premier 24 hour answering service and call center with the ability to offer a full range of flexible features and solutions tailored to your specific business [...]
The right call center services can be the best resource for your small business. It can save you the stress and resources of extra staffing and maintaining a larger payroll, purchasing computer equipment, expanding your telephone system, paying more in building utilities, overnight security, and all the other fees that sneak up on you by having [...]
Personalized Communications cares about our client’s safety first and foremost, which means we want to keep you and our team informed and served, because we’re all in this together. During these difficult times due to COVID-19, Personalized Communications wants to make sure we are looking out for the safety of our workers, as well as making [...]
Did you know that Personalized Communications has been U.S. owned and operated since 1975? Or that we offer fast, easy setup? How about 24/7 service powered by real, live people? Personalized Communications has many features that we would love to share with you - from bilingual agents to call recording, we have all the live answering [...]
Personalized Communications has been around for decades providing the very best in live answering services for our community! And throughout our many years of service, we’ve seen (and answered) lots of questions, but whenever a particular question comes up regularly, we add it to our FAQs – because we want all of your questions answered accurately [...]
Did you know that many industries are already booming in 2020? And of course, some are huge corporations that have been building their foundation for many years – but many areas also are booming for small businesses, which means they will need more business services support in 2020! Though huge areas and companies, like those working [...]
The New Year is a great time to throw out the old and worn out and bring in the new, especially for your business! From new sales and marketing plans, to new services, hours, expansions and more, the beginning of the year represents new life and positive change to many. And that is exactly why the [...]
