3 Security Questions Every Call Center Should Ask

By |2017-12-07T19:34:08+00:00November 22nd, 2017|Categories: Answering Service, Call Center, Customer Support|Tags: , , |

Call centers handle a large amount of confidential customer data. From helping customers with technical support to processing orders by phone, representatives need to operate with safety and data confidentiality in mind. Because of access to sensitive data, call centers are prime targets for fraudsters. Here are 3 security questions that every call center should ask [...]