How to Handle High Volume Customer Support

By |2017-11-16T07:43:28+00:00October 22nd, 2017|Categories: Answering Service, Call Center, Customer Support|Tags: , , |

  There’s nothing more stressful than when calls are rushing in and your team quickly becomes overwhelmed. On the bright side, a high volume of calls is a good sign that business is booming. However, slow phone-based customer service can be frustrating for customers. Here are four ways to deal with high call volume in your [...]