Tips to Successfully Navigate Event Registration Processes

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Tips to Successfully Navigate Event Registration Processes

The first impressions your company will make with attendees is during the event registration. If your registration processes are not efficient, take too long, or require people to stand in line an excessive amount of time, you will not be off to a good start. Here are several tips to help you better prepare for event registration and ensure everything goes off smoothly.

Tip # 1 Allow Attendees to Pre-Register for Your Event

Getting as many people as you can to pre-register ahead of time will drastically cut down on the number of people, who will have to visit your registration desk on the day of the event. There are several methods to enable your guests to take advantage of pre-registration, such as using a professional event registration service that monitors all incoming registrations from your website, emails, and phone calls.

Tip # 2 Keep Pre-registration Open as Long as Possible

Take pre-registrations up until the very last minute. Even if you do not have time to mail badges and event information packets to last-minute registrations, these people can skip your main registration line on the day of the event and go to an “express check-in” table to pick up their badges and information packets.

Tip # 3 Have Plenty of Space and Staff on Hand

On the day of the event, make sure the registration space is sufficient to accommodate all of your guests. The last thing you want is a long, snaking line around the building. Additionally, take the time to train all staff prior to the event.

Tip # 4 Provide Detailed Directions and Signs

For anyone who pre-registered, make sure you included detailed directions on how to get to the event and where they should proceed upon arrival. There should be no reason for them to have to stand in line once they arrive onsite. Further, make sure there is detailed signage put up to direct people to the correct locations, such as registration, pre-registration packet pick up, and so on.

For further tips or professional event registration assistance, contact Personalized Communications at 1-800-606-9898 today.

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By | 2016-10-31T21:52:07+00:00 May 29th, 2016|Categories: Call Center, Customer Support|0 Comments

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