Reporting capabilities can be a significant reason in choosing the right call center for you. Personalized Communications not only offers online statistics but custom automated reports.
Our Online Call Detail Report (CDR) is simple to use and will show you date, time, caller ID, minutes used to handle your call and more. Whether you are searching for a certain date range or a specific call, this tool has proven to be very powerful and includes account statistics.
Search Methods Include:
- Date Range
- Time Range
- Account Number
- Caller ID
- Dial Out Number
Automated custom reports are created with you in mind. Whether you are looking for a graph report or data you can manipulate, our team has proven time and time again, that we can meet your expectations when it comes to receiving professional, quality reporting.