Much More Services in Various Industries

//Much More Services in Various Industries
Much More Services in Various Industries 2016-12-07T22:37:04+00:00

Much More Services in Various Industries

Personalized Communications has provided local and nationwide answering and call center services for a variety of industries. No matter what your business type, we offer a variety of solutions to match your business. Our award winning call center offers state-of-the-art technology along with friendly, knowledgeable staff. Your business image is our number one priority.

Dynamic Scripting

Our flexible software allows us to create a script especially for you. No matter what your business type, we will work with you to create a call flow model to guide our agents with appropriate questions. From the moment the call is answered with your company name to the time the call has ended, we provide a seamless transition for your clients.

Message Taking

Let us take a message in the event you are out to lunch, away from your desk or gone for the day.

Off-Site Receptionist

For many businesses that are on the go, we provide an alternative to voicemail. We will answer your line to provide a professional appearance to your clients.

Call Screening

Are you inundated with irrelevant calls? Let us screen the caller and connect the ones that are relevant to you.

Order Taking

Don’t lose business with a busy signal, voicemail or restricting hours. Our staff is available 24/7 to place orders either through your online store front or with our scripting software.

Emergency Dispatch

Many emergencies happen after hours when the office is no longer available. We screen calls to ensure your staff is being contacted for what you consider an emergency.

Appointment Scheduling

We can schedule appointments based on your availability with access to a shared online based calendar.

Dealer Locate

Based on the caller’s zip code, we can redirect or take a message for the nearest dealer in their area.

Alert Notifications

Our technology is capable of receiving notifications to alert us of issues your system may experience. Once a notification is received, our staff will begin the dispatch process to advise you of the system failure.

For more services and features, view our menu options or call us today to speak with a knowledgeable sales member for solutions for your business.

Contact Us
Get Pricing

Or give us a call at 1-800-606-9898.

Our friendly staff will be happy to talk to you and learn about your business needs.