Much More Services in Various Industries
Personalized Communications has provided local and nationwide answering and call center services for a variety of industries. No matter what your business type, we offer a variety of solutions to match your business. Our award winning call center offers state-of-the-art technology along with friendly, knowledgeable staff. Your business image is our number one priority.
Our flexible software allows us to create a script especially for you. No matter what your business type, we will work with you to create a call flow model to guide our agents with appropriate questions. From the moment the call is answered with your company name to the time the call has ended, we provide a seamless transition for your clients.
Let us take a message in the event you are out to lunch, away from your desk or gone for the day.
For many businesses that are on the go, we provide an alternative to voicemail. We will answer your line to provide a professional appearance to your clients.
Are you inundated with irrelevant calls? Let us screen the caller and connect the ones that are relevant to you.
Don’t lose business with a busy signal, voicemail or restricting hours. Our staff is available 24/7 to place orders either through your online store front or with our scripting software.
Many emergencies happen after hours when the office is no longer available. We screen calls to ensure your staff is being contacted for what you consider an emergency.
We can schedule appointments based on your availability with access to a shared online based calendar.
Based on the caller’s zip code, we can redirect or take a message for the nearest dealer in their area.
Our technology is capable of receiving notifications to alert us of issues your system may experience. Once a notification is received, our staff will begin the dispatch process to advise you of the system failure.
For more services and features, view our menu options or call us today to speak with a knowledgeable sales member for solutions for your business.