Law

Legal services are practically unavoidable in today’s culture. There are many options available due to the increased need for legal assistance. Don’t lose another possible client due to no answer or a busy signal. Using a telephone answering service is a cost effective way to provide a live person without the overhead.

Personalized Communications offers a variety of services and has over 30 years of experience handling calls for numerous legal practices. Our scripting software allows us handle every call with the appropriate set of questions for a seamless transaction.

Receptionist

Personalized Communications solves a variety of receptionist needs.

Don’t stress about the potential of missed calls because your receptionist is at lunch, away from their desk or out for the day. Simply forward your lines to our call center and we will pick up where they left off.

Personalized Communications will take your overflow calls when all your lines are busy or after no answer within a certain number of rings. The flexibility of this service means you only use us when absolutely needed, not during your slow periods.

Spend more time on your business and stop phone interruptions. We offer full-time receptionists to provide you with a professional image. Our agents provide a warm, friendly voice on the other end.

All messages are emailed, faxed or text directly to you immediately after each call or at scheduled times.

Immediate Dispatch

When someone has been in a car wreck or is injured, the last thing they want to do is wait until the next business day. Offering immediate response to your new client gives you a competitive advantage over other attorneys. A live person answering your phone helps you gain your client’s trust.

We deliver urgent messages immediately with a live phone call or text message. Text message notifications are followed up with a live phone call if we do not receive confirmation the message was received from your on-call staff.

Advertising Response

Advertising campaigns can be costly. Therefore, every call costs you money. Personalized Communications offers staffing, software and reporting capabilities to make the most of your budget.

Get started today. With the use of our call center, you will save money and time. Request a quote today or call us for a no hassle consultation.