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Services We Offer

At Personalized Communications we offer the dynamic solutions for all your company's telecommunications outsourcing needs. With over 30 years under our belt we are the leaders in the telecommunications industry.

Let the professionals here at Personalized Communications tailor a program suited to your businesses needs. We can offer your business and your customers a wide range of call center outsourcing services; including dealer locate services, voicemail transcriptions, full service multiple voicemail systems with live telephone answering service backup, and alpha numeric and digital cascade paging. Some of our services include, but not limited to:


Alarm Monitoring & Notification

Our call center platform allows email notifications to be received when an alarm has been triggered for immediate dispatch. Learn more...

Answering Service

Don’t let another customer go unanswered. Answering services provide an invaluable service for many businesses.
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Appointment Confirmation & Scheduling

Let Per-Com relieve you of your appointment scheduling hassles. We are ready to take your calls and offer your clients the opportunity to set appointments with you & your business. Learn more...

Call Center Services

Personalized Communications is fully prepared to meet all of your call center needs with our live agent service to our state-of-the-art technology. Learn more...


Customer Support

We can offer you and your clients a first rate customer support team with professional agents to manage all your companies outsourcing needs.
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Dealer Locate

Our intelligent scripting can calculate distance between your client & your nearest business location. This feature is a very useful tool when you have multiple sites, citywide or nationwide. Learn more...


Emergency Dispatch

With our 24-hour emergency dispatch, your callers will reach a live voice on the other end of the line.
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Employee Screening

With the use of our dynamic scripting software, we can design a call flow to help you capture the applicants you really want.
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Event Registration

With event registration, companies do not have to commit much needed personnel to take down basic registration information for events. Learn more...

Order Entry

Personalized Communications is available 24 hours a day, 7 days a week to process orders for your business when you can’t. Learn more...


Out of Office Receptionist

Need a full time receptionist to provide you with a professional image? We can do that. Learn more...

Survey

Our team will closely work with you to develop a series of questions to meet your ultimate goal. Learn more...


7 Day Free Trial - Take Advantage of This Offer

Learn More. Contact Us Today.

Our friendly staff will be happy to talk to you and learn about your business needs.
Call 1-800-606-9898


Availability

Our call center and telephone answering service are available nationwide in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.