Staffing & Recruitment in a Post-Pandemic World

By |2022-08-15T17:10:35+00:00August 4th, 2022|Categories: Business Insight|Tags: , |

Recruitment has always been a fast-changing industry facing many challenges, like adapting to new recruiting methods. Underpaid employees, unsatisfied employers - everyone was waiting for an extraordinary chance to set things straight.  And then the COVID-19 pandemic hit the reset button and gave us all lots to reconsider. It closed the doors of many businesses that [...]

6 Reasons to Outsource Employee Background Screening

By |2022-06-28T14:19:48+00:00June 16th, 2022|Categories: Business Insight|Tags: |

Every day, U.S. businesses encounter approximately 2,500 internal security breaches. Hiring the wrong person may cost you thousands of dollars. You can minimize the risk with employee background screening. However, not all businesses have access to the right resources or have employees with the right skill set to filter stellar employees. In this case, consider outsourcing [...]

How to Effectively Manage a Sales Surge

By |2022-05-26T12:43:20+00:00May 19th, 2022|Categories: Business Insight|Tags: , |

A beauty guru on TikTok exclaiming about a new holy grail concealer. A model posting an Instagram story about their favorite vegan burger place. A celebrity is pictured with a cute hoodie from a startup fashion label. These days, plenty of brands work hard to get their products to celebrities and influencers—people with a high follower [...]

5 Habits of Happy + Successful Entrepreneurs

By |2022-05-18T16:55:20+00:00May 5th, 2022|Categories: Business Insight|Tags: , |

The USA boasts approximately 31 million entrepreneurs, representing 16% of the overall adult workforce. The idea of becoming your own boss and the head of your own company is the dream of many workers. And they have plenty of reasons to hope: 90% of the new American billionaires are self-made.  Always Answer has aided the growth of numerous entrepreneurs [...]

Answering Services: How They Can Benefit Your Law Firm?

By |2022-03-29T16:29:09+00:00March 17th, 2022|Categories: Answering Service, Business Insight|Tags: , , |

The success of a law firm greatly depends on how accessible you are to your clients. There are currently 1.3 million lawyers in the United States, and even though a quarter of them are based in New York and California, people across the country can easily call another lawyer nearby if you don’t pick up. These [...]

Employment Background Screening: How Your Company Benefits

By |2022-02-28T12:32:13+00:00February 17th, 2022|Categories: Business Insight|Tags: , , |

Unemployment rates continue to fall in the United States—employers added 433,000 workers in 2021, and economists are hopeful that there will be more job openings this year. However, despite employers’ efforts to hire qualified workers, the labor force participation rate is still below the 63.4% pre-pandemic participation rate. Many hope this will improve in the summer [...]

5 Ways Technology is Changing Customer Service

By |2022-02-01T09:26:18+00:00January 10th, 2022|Categories: Business Insight, Customer Support|Tags: , , |

Your business needs to invest in your customers’ satisfaction to outpace your competitors. Compared to brands with inferior customer service, those that create superior customer experiences bring in 5.7 times more revenue. As technologies develop, companies find new ways to streamline their customer service operations and increase their effectiveness. If you want to keep up, your [...]

How to Optimize Your Employee Background Screening Process

By |2021-11-03T18:29:34+00:00October 22nd, 2021|Categories: Business Insight|Tags: |

Most employers perform some kind of background check. According to the National Association of Professional Background Screeners (NAPBS), they primarily investigate criminal history in national and county or state databases. When it comes to hiring, conducting background checks is a vital step. Doing so helps you better picture the applicant and protect your company, employees, and [...]

How Poor Employee Screening Can Affect Your Organization

By |2021-09-01T12:44:15+00:00August 19th, 2021|Categories: Business Insight|Tags: , |

Employee screening should be part of every business’s hiring process. Background and reference checks validate job applicants’ claims regarding their education, qualifications, and general trustworthiness. Having a pre-employment screening program in place makes better-informed hiring decisions and reduces the risks of making a bad hire.  Poorly conducted or inadequate employee screening, on the other hand, can [...]

Why Fast, Round-the-Clock Response is Essential to Your Business Today

By |2021-06-09T14:39:53+00:00June 3rd, 2021|Categories: Business Insight, Customer Support|Tags: , |

As more businesses begin to adopt more sophisticated marketing strategies, your company will have to compete for sales and customers. If you want to keep your customers and grow your business at the same time, you must offer exceptional customer service. In fact, according to research on Hubspot, 82% of customers rate “immediate” responses to their [...]

Go to Top