While the majority of consumer-facing businesses such as retail stores have now reopened since the initial COVID-19 lockdowns, a recent study showed that over 60% of consumers still worry about shopping in-store. Retailers now face a new challenge: reopening their stores as safely as possible. To help meet this challenge, an increasing number of merchants are [...]
Cultivating positive relationships with customers is the cornerstone of any successful business. However, your business may not have the time or the resources to address the concerns of every customer who calls you. According to the Small Business and Entrepreneurship Council of America, companies with fewer than 20 employees comprised 89 percent of small businesses in [...]
When it comes to product or service inquiries, customers and business owners often have different perspectives. Clients want fast answers, whether they’re calling their computer salesmen or technicians during the day or inquiring about a health emergency to their doctor in the middle of the night. Customers expect answers to their inquiries within 30 minutes. But [...]
We believe that simple is better, and communication is key! That is why we make sure our answering service pricing is not only simple to understand, but communicated transparently. Let’s learn more about our answering service pricing and the benefits that Personalized Communications can give to you, your employees, your callers, and your business in our [...]
Our real estate answering services don’t just make your property management or real estate office run smoother, it makes your customers’ and renters’ experience enormously better as well! We offer all the live answering solutions your real estate company needs, without all the confusion and runaround! Our Property Management & Real Estate Answering Service History Personalized [...]
Choosing a Texas answering service isn’t as easy as Googling ‘answering service near me’ and just choosing whatever pops up. Because not all Texas answering services are created equal and not all specialize in the same services or industry. What if you are a small business owner with just a couple hours of answering service needs? [...]
August is a huge time for selling and buying homes, moving into new apartments for the college school year, and leasing space after staying in vacation homes for the summer. Throughout the US, we are seeing spikes in demand for property management and real estate services, including real estate answering services. Luckily, this isn’t something new [...]
Some of the most common questions that Personalized Communications gets about our answering services are about pricing. Many companies have confusing answering service pricing, or they try to be unclear or add fees into your bill that you weren’t expecting - but not Personalized Communications! We have been around for decades, changing with the times, and [...]
Many small businesses are opening again or beginning to post COVID-19 shutdowns. Whether you are opening with new hours, new procedures, or new capacity limits - your customers and clients need to know what is going on, when, and how they can reach you to have their questions answered. There are a few ways that a [...]
Running a small business is hard, and there always seem to be new expenses popping up, new hurdles to jump, and new scheduling and staffing issues to address. But what if we could offer something that would make your business easier, run smoother, and even save you money? Many of our answering service clients are small [...]
