4 Things to Do When You’re on Hold

By |2018-03-14T15:54:20+00:00February 17th, 2018|Categories: Call Center, Customer Support|Tags: , , |

Have you ever desperately needed an answer from a company, only to be stuck on hold, waiting in a long queue of other customers? As frustrating as being placed on hold can be, it’s all part of the customer experience. Thankfully, there are plenty of things you can do to productively pass the time. Here are [...]