Much like our live answering services, there is a lot of variety in call center services. And though variety is the spice of life, it can also lead to some confusion, some miscommunication, and even some poor business decisions. However, at Personalized Communications, we want you to have all the details and knowledge so that you [...]
Personalized Communications offers a wide range of services because we know that our clients and their businesses are varied and unique. But what are the main forms of answering services? What are the differences? And what should you choose for your specific small business? It seems that with more variety comes more anxiety – but it [...]
For some consumers, working with a small business seems risky because of its size. Customers want to know that they can trust a company before doing business with it, but, with a smaller customer support staff and limited resources, building trust is a little harder for small businesses. Here are 5 tips to make your small [...]
