You’ve taken the leap and started your business, but now comes the true test: getting your name out there. Coming up with enough money to develop and execute a full-blown marketing campaign is an uphill battle, especially for startups and small companies, but the good news is that there are plenty of low-cost marketing tactics to [...]
Going into business for yourself can be both scary and exciting at the same time. Before you jump headfirst into your new venture, it is vital to ensure you are prepared. Failing to plan and prepare will lead to setbacks and potentially kill your business dreams. Money – You will need money to start the business. [...]
There are right and wrong ways to respond to negative customer feedback. It is important to develop the proper methods to ensure the success of your business. Today, customer feedback is a vital part of business development. Thanks largely in part to social media and customer feedback sites, people today are better informed about business practices [...]
Long before call centers were known as such, there was a different type of “call center,” often referred to as a “phone room.” Phone rooms were centralized areas of a business where all inbound calls were answered by telephone operators. For those of you old enough to remember corded phones, another form of call center was [...]
Receptionists are often the first person your customers, vendors, and clients speak to when calling your business. They set the tone and provide the first impressions callers receive about your operation. It is important to ensure you have the best person answering your phone calls, in order to make good and lasting impressions. Finding the ideal [...]
To survive in today’s hypercompetitive climate, small businesses have to be lean and efficient. That means re-evaluating everything and jettisoning old ways of working, even if they’re familiar and comfortable. Finding ways to streamline your business via cloud computing, better management techniques, call center outsourcing, and other methods will help you stay on top in a [...]
What is the difference in a business that makes it, and a business that fails? The primary difference is that those that manage to stay in business and turn a profit are the ones that can bring customers back for more. Repeat business is the saving grace of every type of business, from automotive dealerships, to [...]
Raising funds for special causes is challenging. You have to convince the community that it's worth parting with their hard-earned money, and that the funds will be used efficiently and effectively to promote the cause they are investing in. There are several ways to build confidence in your contributors, including the use of professional call center services, [...]
Are you preparing to open the doors of your new legal practice for the first time? There is a lot to get done. Fortunately, there are some areas where you can cut costs, though there are other areas where it pays to spend generously. Here's how to get started. Take Business Classes Running a law firm [...]
