Call Centers

/Tag:Call Centers

The Benefits of Your Own Personal 24/7 Live Agents

By | 2017-01-18T21:04:16+00:00 January 15th, 2017|Categories: Answering Service, Customer Support, Virtual Receptionist|Tags: , , |

As you start off the new year, it is important to set both short term and long term goals and objectives you want to achieve to grow your small business this year. Part of normal business growth is hiring new employees to perform a variety of business functions and tasks. However, finding the right people with [...]

Finding Flexibility in Your Business Operations

By | 2016-12-19T18:23:54+00:00 December 29th, 2016|Categories: Answering Service, Customer Support, Inbound Call Center|Tags: , , |

In recent years, there has been this “on-again” and “off-again” business model to provide employees with more flexibility in their work schedules. Many companies of all sizes have experimented with telecommuting and virtual offices in the past. Some organizations continue to allow their employees the perks of these options, while others have either done away with [...]

How a Virtual Receptionist for the Holidays Can Benefit Your Business

By | 2016-12-16T23:23:18+00:00 December 15th, 2016|Categories: Answering Service, Customer Support|Tags: , |

In recent years, one common trend for businesses is to shut down during the week between Christmas and New Year’s because this is one of the slowest times of years for certain industries. Just because your business is closed for the holiday season, it does not mean you have to return to find your voice mail [...]