Admittedly, not all businesses are in dire need of live answering services. Some companies can afford their in-house communications team, while others handle only a small volume of calls. However, some businesses are better off outsourcing their live answering. A live answering service brings them better ROI and gets them more clients. More importantly, it frees [...]
During the onset of COVID-19, businesses all over the world were brought to a sharp halt and remote work became the new normal. With customers in lockdown, keeping lines of communication available 24/7 will help you stay competitive and profitable. Research shows that 85% of callers who don’t reach you on the first call will not [...]
Personalized Communications has been around for decades providing the very best in live answering services for our community! And throughout our many years of service, we’ve seen (and answered) lots of questions, but whenever a particular question comes up regularly, we add it to our FAQs – because we want all of your questions answered accurately [...]
