Finding Flexibility in Your Business Operations

By |2016-12-19T18:23:54+00:00December 29th, 2016|Categories: Answering Service, Customer Support, Inbound Call Center|Tags: , , |

In recent years, there has been this “on-again” and “off-again” business model to provide employees with more flexibility in their work schedules. Many companies of all sizes have experimented with telecommuting and virtual offices in the past. Some organizations continue to allow their employees the perks of these options, while others have either done away with [...]

Customer Service Holiday Tips for Businesses

By |2016-12-16T23:17:24+00:00December 8th, 2016|Categories: 24 Hour Answering Service, Call Center|Tags: , , |

The holiday shopping season is upon us and dealing with the influx of shoppers can seem challenging at times for business owners. Customer service is just as important this time of year as it is the rest of the year. Many of the customers you encounter over the holiday season could potentially become repeat customers. Make [...]

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