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So far Personalized Communications has created 748 blog entries.

Why Testimonials Matter for Answering & Call Services

By |2020-06-12T20:51:47+00:00June 12th, 2020|Categories: Business Insight, Call Center|Tags: , , |

Testimonials are more than just words on a page, because testimonials aren’t a part of traditional marketing efforts. Instead, testimonials are a direct reflection of actual service and customer care. In many ways, testimonials are actually the other side of the coin from traditional marketing. Traditional marketing says ‘look how amazing my answering service or call [...]

The Personalized Communications History & Mission

By |2020-06-05T20:32:57+00:00June 5th, 2020|Categories: Call Center|Tags: , |

Personalized Communications has served a variety of clients, industries, and businesses since 1975 - that’s over 45 years! And we plan on serving you for another 45. We are your premier 24 hour answering service and call center with the ability to offer a full range of flexible features and solutions tailored to your specific business [...]

Call Center Services for Your Small Business

By |2020-05-22T20:44:45+00:00May 22nd, 2020|Categories: Business Insight, Call Center|Tags: , , |

The right call center services can be the best resource for your small business. It can save you the stress and resources of extra staffing and maintaining a larger payroll, purchasing computer equipment, expanding your telephone system, paying more in building utilities, overnight security, and all the other fees that sneak up on you by having [...]

Industries That Need Live Answering Services

By |2020-05-18T20:44:45+00:00May 18th, 2020|Categories: 24 Hour Answering Service|Tags: , , , , |

Personalized Communications offers a wide range of live answering services such as alarm monitoring, emergency dispatch, 24/7 live agent, receptionist, and web on-call scheduling. And we offer so many diverse services because we work with so many diverse industries, each with their own needs and goals. We provide live answering services to the healthcare industry, ad [...]

Custom Live Answering Services from Personalized Communications

By |2020-05-11T17:45:30+00:00May 11th, 2020|Categories: 24 Hour Answering Service|Tags: , |

Personalized Communications not only offers exceptional live answering services, we offer custom live answering services - from custom scripts to custom greetings, we have the personalized answering services you need. We take our name seriously and personalize every aspect of your answering services to cater to your industry, your needs, and your business.  Custom Scripts for [...]

How to Save Your Small Business Money in Tough Times

By |2020-04-27T18:37:18+00:00April 27th, 2020|Categories: Business Insight|Tags: , , |

No doubt, times are difficult right now for many small businesses, which is why Personalized Communications has paused our normally-scheduled content campaigns and marketing strategies to bring practical and helpful articles related to current times to our clients. This means that instead of talking about the summer season and our 24/7 live call services, we wanted [...]

Ways to Stay in Touch During ‘Safer at Home’

By |2020-04-17T18:53:06+00:00April 17th, 2020|Categories: Customer Support, General|Tags: , , |

The Personalized Communications business model has always been centered around the fact that communication and connections are key. That’s why we offered live answering services when everyone else was going automated! But now, staying in touch is more important than ever, and we want to help you stay in touch with those you care the most [...]

Personalized Communications & COVID-19

By |2020-04-10T19:47:18+00:00April 10th, 2020|Categories: Answering Service, Business Insight|Tags: , , |

Personalized Communications cares about our client’s safety first and foremost, which means we want to keep you and our team informed and served, because we’re all in this together. During these difficult times due to COVID-19, Personalized Communications wants to make sure we are looking out for the safety of our workers, as well as making [...]

Is Your Small Business Ready for Seasonal Call Spikes?

By |2020-03-20T23:05:01+00:00March 20th, 2020|Categories: 24 Hour Answering Service, Answering Service|Tags: , , |

Times are difficult right now for many small businesses, and while some are experiencing hits from state and city closure safety procedures, some industries are experiencing call spikes due to client questions, concerns, or orders. Nothing says ‘your call is important to us’ like having a friendly voice on the other end of the line, no [...]

The Many Features of Personalized Communications

By |2020-03-16T21:48:11+00:00March 16th, 2020|Categories: Answering Service, Call Center|Tags: , , |

Did you know that Personalized Communications has been U.S. owned and operated since 1975? Or that we offer fast, easy setup? How about 24/7 service powered by real, live people? Personalized Communications has many features that we would love to share with you - from bilingual agents to call recording, we have all the live answering [...]

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