While the majority of consumer-facing businesses such as retail stores have now reopened since the initial COVID-19 lockdowns, a recent study showed that over 60% of consumers still worry about shopping in-store. Retailers now face a new challenge: reopening their stores as safely as possible. To help meet this challenge, an increasing number of merchants are [...]
Live answering services aren’t just for making sure you’re always there for your customers. Our 24/7 services can also help your scheduling and streamline your business processes! Whether you are looking to update and improve your employee schedules and duties, help remind your customers of their appointments, or simply free up your own time after-hours, live [...]
Personalized Communications offers a wide array of call center and live answering services, so it’s no wonder that sometimes our clients confuse our services or what the different parameters are. Take Event Registration and Appointment Scheduling and Confirmation – what’s the difference? What does each do? And how can these services help your small business? Let’s [...]
