According to a patient survey, 60% of respondents have looked for a different provider to schedule an appointment sooner. You want to meet your patients' urgent needs, yet even booking every call has its drawbacks. Vitals’ 9th annual wait time report finds that 30% of people have walked out due to long waiting times. The answer [...]
It can get a bit hectic at the front desk of your dental practice. You get inquiries about your services and calls from existing patients wanting to schedule or reschedule - and you won’t always have the time and energy to pick up each phone call. But what if there’s an emergency? Even if there isn’t, [...]
Your front desk is the first physical point of contact between you and your patients. It’s important that your front desk is able to work well in order to ensure efficiency for the rest of the practice as well as leave good impressions. Poor front desk efficiency will cause employee burnout, impacting your staff’s ability to [...]
With a personalized doctor’s answering service, your medical office will never miss a call again. And this translates into more clients, more appointments, and more revenue! Guarantee your clients and callers receive the best customer service when they call with their medical questions or appointment scheduling inquiries by choosing a doctor’s answering service with all the [...]
A medical answering service can assist your business in many ways, from appointment scheduling and confirmations to taking calls during busy hours while strictly adhering to HIPAA standards. Whether you are a medical, dental or healthcare office, using a trusted medical answering service can save your staff time, and save you money. In fact, did you [...]
