With a personalized doctor’s answering service, your healthcare office will never miss a call again. This will guarantee your clients and callers receive the best customer service when they call with their medical questions or appointment scheduling inquiries. We offer doctor’s answering services with the features you need, like: Calls managed to your instructions 100% HIPPA [...]
Just as not all answering services are created equal - neither are all industries when it comes to their need for round-the-clock coverage! If you work in an industry that has high call volumes, important or time-sensitive calls, then you need 24 hour answering services! Luckily, Personalized Communications has experience working in a wide range of [...]
Many small businesses are opening again or beginning to post COVID-19 shutdowns. Whether you are opening with new hours, new procedures, or new capacity limits - your customers and clients need to know what is going on, when, and how they can reach you to have their questions answered. There are a few ways that a [...]
24 hour answering services aren’t just for the big corporations who expect calls at all hours of the day and night. They are also helpful for businesses that don’t quite know when their calls might be needed. Or those who sometimes have calls after hours, sometimes in the mornings, throughout the day when they are too [...]
Personalized Communications not only offers exceptional live answering services, we offer custom live answering services - from custom scripts to custom greetings, we have the personalized answering services you need. We take our name seriously and personalize every aspect of your answering services to cater to your industry, your needs, and your business. Custom Scripts for [...]
Times are difficult right now for many small businesses, and while some are experiencing hits from state and city closure safety procedures, some industries are experiencing call spikes due to client questions, concerns, or orders. Nothing says ‘your call is important to us’ like having a friendly voice on the other end of the line, no [...]
A simple Google search will net you thousands of call centers, live answering services, and virtual receptionists. This is great for shopping around, but not so great for finding the perfect fit at the right price point. Now, we think it’s safe to assume that you are looking for a live answering service or call center [...]
Both answering services and virtual receptionists offer over-the-phone support in many ways for your clients, customers, or potentials. But there seems to be a lot of confusion regarding their differences and how you should go about choosing one over the other. Many articles on this topic have a clear leaning – telling you that the service you [...]
A medical answering service can assist your business in many ways, from appointment scheduling and confirmations to taking calls during busy hours while strictly adhering to HIPAA standards. Whether you are a medical, dental or healthcare office, using a trusted medical answering service can save your staff time, and save you money. In fact, did you [...]
Personalized Communications works with a wide variety of industries who need answering services to better serve their customers, clients, or expand their reach. And though we have experience in nearly every industry, there are a few services we offer which are often industry-specific. These include: Advertising Agencies Property Management Firms Technology Companies Healthcare Agencies Government Agencies [...]
